Are you always aware of what country the product was manufactured in and by whom?
Yes, most ADG products are manufactured in China or the US but there are some products from a few other countries. We document that information on the GCC
What industry standards apply to ADG's products?
The promotional products industry has no specific or established industry wide standards other than those set by government regulations. ADG has specific processes and protocols in place to ensure compliance with applicable standards and continues to look for better methods to bring high quality, safe and reliable products to the marketplace.
The industry's non-profit lead association (PPAI) provides more information and overview on product safety at: www.ppai.org/productsafety
What third party testing laboratories do you use to evaluate products against regulatory requirements?
ADG in conjunction with our parent company (Taylor Corporation) uses globally recognized laboratories like Intertek to provide independent analysis and feedback on all of our product categories.
How often do you audit manufacturing facilities and what standards are set?
ADG sourcing and product development teams visit our production partners periodically during the year. All completed goods go through a "QA Inspection" (quality assurance) prior to export shipping to North America. Our production facilities undergo periodic third party audits as well.
Can you remove the "China" markings from items?
Federal regulations (19 U.S.C. 1304) require these remain on each product.
Can you provide NAFTA Certificate of Origin documents?
Products manufactured in Asia do not qualify for NAFTA. We can provide certificates for those items produced and originating in North America.
